Privacy policy

1. Information we collect

Website use may include technical data such as browser type, device, pages viewed, and approximate location derived from IP address.

When you call, we may collect booking details you provide: traveler names, contact information, payment details processed for ticketing, route preferences, and call notes needed to complete your request.

2. How we use information

We use information to operate search experiences, respond to calls, ticket itineraries, prevent fraud, improve service quality, and meet legal obligations.

We do not sell your personal information.

3. Sharing

We may share information with airlines, GDSs, payment processors, and service providers only as needed to ticket and support your trip, or when required by law.

4. Retention

We keep booking and call records as needed for ticketing, customer support, accounting, dispute handling, and legal retention requirements.

5. Your choices

To ask about access, correction, or deletion requests where applicable, call +1 877 702 9887 or email compliance@flightbugs.com. We may need to verify your identity before responding.

6. Security

We use administrative and technical safeguards appropriate to a phone-based ticketing desk. No method of transmission or storage is completely secure.

7. Updates

We may update this policy from time to time. The “Last updated” date on this page will change when we do.

8. Contact

Privacy and compliance requests: compliance@flightbugs.com. For live booking help, call +1 877 702 9887.